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Beyond Automation: Making Technology Work for Humans (Not the Other Way Around)

Beyond Automation: Making Technology Work for Humans (Not the Other Way Around)

by Vani Malik | Nov 28, 2025 | Business Clarity & Transformation, Systems & Customer Success

“Technology amplifies what’s already there, either clarity or chaos.” Every few years, a new buzzword sweeps through boardrooms promising to revolutionise everything. First it was CRMs, then AI, then automation, and somewhere in between, dashboards. So many...
When Best Practices Become Bad Habits

When Best Practices Become Bad Habits

by Vani Malik | Nov 6, 2025 | Business Clarity & Transformation

“Every ‘best practice’ was once a bold experiment. It just forgot to retire.” If there’s one phrase guaranteed to stop innovation in its tracks, it’s this: “That’s how we’ve always done it.” It sounds harmless enough, even responsible. After all, “best practices” are...
The Cost of Complexity: Why Simplicity Is a Strategy, Not a Shortcut

The Cost of Complexity: Why Simplicity Is a Strategy, Not a Shortcut

by Vani Malik | Nov 4, 2025 | Business Clarity & Transformation

“Complexity is often just clarity we haven’t had the courage to make.” Every organisation starts simple. A clear idea. A few people. A shared goal. Decisions made in minutes, not meetings. Then, growth happens. New systems, new teams, new geographies, new...
The Myth of Efficiency: Why Faster Isn’t Always Smarter

The Myth of Efficiency: Why Faster Isn’t Always Smarter

by Vani Malik | Oct 30, 2025 | Business Clarity & Transformation

“Being busy isn’t the same as being useful but it’s amazing how many businesses confuse the two.” There’s a phrase I hear far too often in boardrooms and strategy sessions: “We just need to be more efficient.” It sounds reasonable. Who doesn’t want things to run...
Leadership Isn’t Loud: The Quiet Power of Clear Thinking

Leadership Isn’t Loud: The Quiet Power of Clear Thinking

by Vani Malik | Oct 23, 2025 | Business Clarity & Transformation, Leadership & Culture

“Real leadership isn’t the loudest voice in the room — it’s the calm that lets others hear the plan.” We live in a world that confuses volume with value. Big launches get applause. Bold pronouncements make the rounds on LinkedIn. The board meeting that ends in...
The Comfort of Confusion: Why Some Businesses Stay Stuck (and Don’t Even Know It)

The Comfort of Confusion: Why Some Businesses Stay Stuck (and Don’t Even Know It)

by Vani Malik | Oct 16, 2025 | Business Clarity & Transformation, Leadership & Culture

“Clarity can be confronting. It shows you what’s really going on and sometimes, we’d rather not look.” Every consultant eventually learns this: most businesses aren’t paralysed by lack of talent, technology, or opportunity. They’re paralysed by confusion and, more...
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  • Bringing Order to Chaos: How to Get Your Business Back on Track After a Disaster
  • The Trust Deficit: When Teams Stop Believing the Message
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  • Customer Success Is Everyone’s Job

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