by Vani Malik | Oct 23, 2025 | Business Clarity & Transformation, Leadership & Culture
“Real leadership isn’t the loudest voice in the room — it’s the calm that lets others hear the plan.” We live in a world that confuses volume with value. Big launches get applause. Bold pronouncements make the rounds on LinkedIn. The board meeting that ends in...
by Vani Malik | Oct 16, 2025 | Business Clarity & Transformation, Leadership & Culture
“Clarity can be confronting. It shows you what’s really going on and sometimes, we’d rather not look.” Every consultant eventually learns this: most businesses aren’t paralysed by lack of talent, technology, or opportunity. They’re paralysed by confusion and, more...
by Vani Malik | Sep 30, 2025 | Leadership & Culture, Systems & Customer Success
If you’ve ever taken the London Underground, you’ve heard the famous phrase: “Mind the Gap.” It’s a small reminder that prevents a major misstep. In business, those gaps are just as real, and far more costly. They are the invisible breaks in the customer journey:...
